Site terms and conditions

This website may contain other copyright information, the terms of which must be observed and followed. eGov Solutions assumes no responsibility regarding the accuracy of data or the information that is provided and the use of such information is at the recipients own risk.

Access to and use of eGOV.UK.COM site is subject to the following terms and conditions and the laws of England and Wales.

Copyright

Copyright © eGov Solutions.  All rights reserved.  All copyright and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by eGov Solutions and affiliated companies, or are included with permission of the relevant owner.  References to affiliates or affiliated companies shall include all members of eGov Solutions.

You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.

Trademarks

All trade marks displayed on this site are either owned or used under licence by eGov Solutions and affiliates.

Securities

No information on the site shall constitute an invitation to invest in eGov Solutions or any affiliate.

Privacy Policy

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern eGov Solutions Ltd’s relationship with you in relation to this website.

The term “eGOV.UK.COM”, “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of our website.

Content
The information on this site has been included in good faith but is for general informational purposes only.  It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy completeness or fitness for any particular purpose or any site linked to it. Save to the extent that such limitation is not permitted under English law neither eGov Solutions, nor any of its affiliates, nor employees shall be liable for any loss, damage or expense arising in contract, tort or otherwise out of any reliance on information contained in this site, access to or use of or inability to use this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

Use

Your information and activity on this site must not:

• be false, inaccurate or misleading;
  be in breach of any applicable laws, regulations, licences, or third party rights;

• interfere in any way with the proper working of the site and in particular you must not circumvent security, tamper with, hack into or disrupt the operation of the site or surreptitiously intercept, access without authority or expropriate any system, data or personal information as defined in the Data Protection Act 1998.

• This site is intended normally to be available 24 hours a day and 7 days a week. eGov Solutions will not be liable for any failure to achieve this level of availability.

The site may be suspended temporarily and without notice in circumstances of system failure, maintenance or repair or for reasons beyond the control of eGov Solutions.

You agree to fully reimburse eGov Solutions in respect of all losses, costs, actions, claims, and liabilities incurred by eGov Solutions or its affiliates as a result of any breach or non-observance by you of these terms or any data submitted by you to us.

eGov Solutions will make all reasonable attempts to exclude viruses (and similar destructive devices) from the site but cannot guarantee the exclusion of viruses (and similar destructive devices) and you should take appropriate steps in respect of this risk.

Linked sites

At various points throughout the site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that eGov Solutions or affiliates are necessarily associated with any of these other sites or their owners. While it is the intention of eGov Solutions that you should find these other sites of interest, neither eGov Solutions nor affiliates nor their employees shall have any responsibility or liability of any nature for these other sites or information contained in them.

These terms shall be governed by and construed in accordance with English Law and each party to these terms submits to the exclusive jurisdiction of the English Courts.

Protecting the privacy of customers and users

We take care to protect the privacy of customers and users of The eGov Solutions website. Set out below is an explanation of how we process information about visitors to the site.

Collection of personal information

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used. Such use does not result in any personally identifiable data being collected or stored.

You have the option on certain pages within this site to submit personal information to eGov Solutions in order that we might send you further information or email alerts. These pages provide explanations as to how this information is to be used.

We will not disclose without your consent any personal information we collect about you when you visit the site to a third party outside eGov Solutions. In connection with any application, request or enquiry you make, your information will be passed directly to the relevant business unit within the company.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by eGov Solutions.

If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please contact corporate@eGOV.UK.COM

What we need

Our Personal Data Protection Policy governs the use and storage of your data.

eGov Solutions Ltd is the Data Controller of the personal data you (the data subject) provide us through the Contact Us form on the website or that you provide to us via email or via the telephone. We collect the following types of personal data from you through email, the Contact Us page on the company website or directly from you if you call us on the telephone:

• Your name

• Your email address

• Your telephone number

We may collect additional information whilst you browse the website but this will not be linked to other personally identifiable information. This will be in the form of an IP address. We collect IP addresses only for the purposes of system administration, to audit the use of our site and, importantly, as part of our security measures. We do not link IP addresses to anything personally identifiable, which means that whilst your user session will be logged you will remain anonymous to us. This information tells us which areas of the website are used most and helps us improve the services we offer you as well as the security of the site.

Why we need it

We need your personal data in order to allow us to reply to requests you submit through the Contact Us page or via email or on the telephone.

What we do with it

Your personal data is processed in our Manchester Office located in Cheshire in the UK. Hosting and storage of your contact us form data takes place on the website server which is in a secure data centre in Manchester in the UK. Data is stored in our own IT systems or hosted 3rd party systems provided by approved suppliers of eGov Solutions Ltd , eg email service providers. Where possible we ensure that data remains within the jurisdiction of the UK. We have ensured all 3rd party systems have their own GDPR policies in place. We will not share personal data with any other company other than eGov Solutions Ltd approved suppliers whose systems eGov Solutions Ltd  requires to run the business. We do not authorise any 3rd party systems to use client data for their own marketing purposes. Our communication with you by email is processed and stored on Microsoft servers, also within the UK.
No other third party providers have access to your data, unless specifically required by law.

How long we keep it

Under UK law, we are only required to keep your information according to the time periods outlined in our Data Retention Policy. After this period, your personal data will be irreversibly destroyed. Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please see [Data Retention Policy] for more information on our personal data retention schedule.

What are your rights?

Should you believe that any personal data we hold on you is incorrect or incomplete you have the ability to request to see this information, rectify it or have it deleted. Please contact us through Data Subject Access Request Form. These are available on request. Please contact us to request a form. You will need to provide sufficient additional information for us to confirm your identity.
In the event that you wish to complain about how we have handled your personal data please contact our Data Protection Officer at dpo@egov.uk.com or in writing to

c/o Data Protection Officer
eGov Solutions Ltd
Deanway Technology Park Cheshire SK9 3FB

Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Information Commissioners Office and file a complaint with them. Contact details can be found on their website : https://www.ico.org.uk

Modern Slavery Statement 2022: eGov Solutions Ltd.

EGOV SOLUTIONS LTD has zero tolerance of modern slavery in all its different forms, both in its business and in its supply chain. This is eGOV Solutions fourth Modern Slavery Statement responding to the requirements of the Modern Slavery Act 2015.

This statement sets out the steps taken by EGOV SOLUTIONS LTD since October 2018 to prevent modern slavery and human trafficking existing within its business and supply chains. The definition of modern slavery is broad and includes forced labour, servitude, slavery, human trafficking, debt bondage, forced or servile marriage, descent based slavery or child labour. It is a global and growing problem.

EGOV SOLUTIONS LTD understands that no sector or industry is exempt from the potential of modern slavery.

EGOV SOLUTIONS LTD applies zero tolerance of modern slavery in all its forms and has a responsibility to understand the risks in its business and supply chain and manage those risks accordingly. This is EGOV SOLUTIONS LTD fourth modern slavery statement following the introduction of the Modern Slavery Act 2015 (‘the Act’). This statement is made pursuant to section 54(6) of the Act and constitutes EGOV SOLUTIONS LTD slavery and human trafficking statement for the financial year ending on 31 March 2021.

EGOV SOLUTIONS LTD: aims to be increasingly transparent about its approach to modern slavery and this statement outlines its approach to tackling slavery and human trafficking so far.

EGOV SOLUTIONS LTD Digitalssment methodology; • Continue to develop key performance indicators including employee training levels and audit activities; • Investigate modern slavery risks and put in place corrective actions in response to these risks in its business or supply chain as appropriate; • Extend training to include relevant employees beyond procurement; • Develop the reporting and remediation of issues so it is clear how to respond if an issue is found.

Signed by

Gary Daniels

Managing director